Terms and Conditions
MASTER TERMS OF USE, DISCLAIMER & LEGAL TERMS
The Verve Clinic (sole trader), trading as Rainbow Fertility, Rainbow Fertility Academy & Verve Fertility
Effective Date: 22/05/2026
1. INTRODUCTION
These Terms, Conditions, Policies and Legal Notices ("Terms") govern your use of:
● this website;
● any associated websites operated by The Verve Clinic;
● all educational content;
● online courses;
● practitioner training;
● coaching services;
● fertility support services;
● acupuncture services;
● red light therapy services;
● digital downloads;
● PDFs;
● guides;
● videos;
● workbooks;
● email communications;
● online materials;
● downloadable resources;
● social media content;
● online communities;
● memberships;
● workshops;
● consultations;
● fertility analysis services;
● practitioner certification programmes;
● and all associated services provided by:
The Verve Clinic (sole trader)
trading as:
Rainbow Fertility
Rainbow Fertility Academy
Verve Fertility
of:
333 Jockey Road
Sutton Coldfield
B73 5XE
United Kingdom
("we", "us", "our").
By:
● accessing this website;
● browsing our content;
● purchasing services;
● booking appointments;
● enrolling in courses;
● downloading materials;
● submitting forms;
● joining mailing lists;
● participating in programmes;
● using our educational content;
you confirm that you have read, understood, and agreed to be legally bound by these Terms.
If you do not agree, you must not use our services.
2. ELIGIBILITY
By using our services, you confirm that:
● you are at least 18 years old;
● you have legal capacity to enter into contracts;
● any information you provide is accurate;
● you are purchasing for yourself unless expressly agreed otherwise.
If purchasing on behalf of a business, organisation, or practice, you confirm authority to do so.
3. DEFINITIONS
For the purpose of these Terms:
"Website" means all websites owned or operated by us.
"Services" means all paid and unpaid offerings.
"Courses" means digital educational programmes.
"Academy" means practitioner education and training.
"Digital Products" means downloadable or instantly accessible resources.
"Clinical Services" means acupuncture, red light therapy, and associated in-person complementary services.
"Coaching Services" means fertility education, strategy sessions, coaching calls, and analysis services.
"Content" means all written, audio, video, visual, downloadable, educational, or digital material.
"User" / "Client" / "You" means any person accessing or purchasing services.
4. EDUCATIONAL PURPOSE ONLY
All content provided by us is intended strictly for:
● educational purposes;
● informational purposes;
● self-education;
● general awareness.
Nothing we provide constitutes:
● medical advice;
● diagnosis;
● treatment;
● healthcare management;
● emergency medical care;
● prescription advice;
● medication recommendations;
● medical supervision;
● consultant-led treatment.
This includes all content across:
● websites;
● blogs;
● PDFs;
● digital products;
● social media;
● emails;
● workbooks;
● online courses;
● practitioner programmes;
● downloads;
● strategy plans;
● coaching materials.
5. MEDICAL DISCLAIMER
Fertility, reproductive health, pregnancy, hormones, IVF, IUI, miscarriage, pregnancy loss, fertility testing, supplements,
procedures, investigations, acupuncture, and treatment planning are highly individual matters.
Information provided by us must not be relied upon as individual medical advice.
You acknowledge and agree that:
● no medical practitioner-patient relationship is created through website use;
● educational content is general only;
● decisions relating to diagnosis, investigations, fertility treatment, medications, supplements, pregnancy,
miscarriage management, IVF protocols, IUI treatment, or medical procedures must be discussed with
appropriately qualified healthcare professionals familiar with your medical history.
You should seek advice from:
● your GP;
● fertility consultant;
● hospital team;
● fertility clinic;
● registered medical practitioner;
● pharmacist;
● regulated healthcare provider.
You must not:
● stop medications;
● alter prescribed treatments;
● begin supplements;
● change protocols;
● ignore clinical advice;
● delay treatment;
● self-diagnose;
based solely on our materials.
If you have urgent concerns, seek immediate medical care.
6. NO PRACTITIONER–PATIENT RELATIONSHIP
Unless you have separately entered into a specific clinical care arrangement with us for booked in-person services,
use of this website or our educational materials does not create:
● doctor-patient relationship;
● practitioner-patient relationship;
● therapist-client relationship;
● clinician-client relationship;
● regulated healthcare treatment relationship.
Coaching and educational services do not constitute medical care.
7. NO GUARANTEE OF RESULTS
We make no guarantees, warranties, or promises regarding outcomes.
Fertility and health outcomes depend on numerous factors beyond our control including:
● age;
● ovarian reserve;
● sperm quality;
● embryo quality;
● genetics;
● endometrial factors;
● uterine health;
● hormone balance;
● underlying pathology;
● medical diagnoses;
● medications;
● IVF clinic protocols;
● immune factors;
● inflammatory conditions;
● lifestyle;
● unknown biological variables.
Accordingly, we do not guarantee:
● conception;
● pregnancy;
● live birth;
● improved IVF success;
● improved IUI success;
● improved egg quality;
● improved embryo outcomes;
● miscarriage prevention;
● improved hormone levels;
● treatment success.
Testimonials represent individual experiences only.
8. USER RESPONSIBILITY
You acknowledge that:
you are responsible for your own healthcare decisions.
You remain solely responsible for:
● treatment choices;
● medical decisions;
● healthcare provider selection;
● supplement use;
● medication use;
● interpreting suitability for your circumstances.
Use of our content is entirely at your own risk.
9. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in our content remain exclusively owned by us.
Protected material includes but is not limited to:
● all course content;
● educational frameworks;
● methodologies;
● programme structures;
● worksheets;
● PDFs;
● guides;
● checklists;
● digital downloads;
● videos;
● audio content;
● practitioner materials;
● certification content;
● client resources;
● graphics;
● diagrams;
● illustrations;
● logos;
● website copy;
● emails;
● branding;
● proprietary systems;
● written strategies;
● fertility frameworks.
All rights reserved.
10. PROHIBITED USE OF CONTENT
Without prior written consent, you may not:
● copy;
● reproduce;
● republish;
● redistribute;
● share;
● upload;
● post publicly;
● screenshot for redistribution;
● screen record;
● adapt;
● translate;
● licence;
● sell;
● sub-licence;
● commercially exploit;
● create derivative works;
● use in your own courses;
● use in your own clinic;
● use in training materials;
● teach our frameworks;
● present our methodologies as your own;
● white-label our materials;
● incorporate our content into products;
● share purchased resources with others.
This applies to both personal and commercial use.
11. SINGLE USER LICENCE
Where courses or digital products are purchased:
you are granted a limited, revocable, non-transferable, non-exclusive licence for personal use only.
This licence:
does not transfer ownership.
Each purchase is for one named user only.
You may not:
● share login credentials;
● permit third-party access;
● upload to shared drives;
● circulate PDFs;
● distribute downloads.
12. COURSE ACCESS MISUSE
We reserve the right to:
● suspend access;
● terminate access;
● revoke certification;
● block accounts;
● refuse future services;
without refund where misuse is identified.
Misuse includes:
● account sharing;
● copyright infringement;
● unauthorised reproduction;
● abuse;
● fraudulent access.
13. PRACTITIONER TRAINING RESTRICTIONS
For Rainbow Fertility Academy:
purchase grants educational access only.
Certification does NOT grant rights to:
● reproduce our frameworks;
● train others using our materials;
● rebrand our content;
● sell derivative products;
● create copied programmes.
Separate written licensing is required.
14. TRADE MARKS & BRAND USE
Rainbow Fertility, Rainbow Fertility Academy, Verve Fertility, The Verve Clinic branding and associated marks remain
our property.
Unauthorised brand use is prohibited.
15. WEBSITE USE
You agree not to use our website:
● unlawfully;
● fraudulently;
● abusively;
● to infringe IP rights;
● to attempt unauthorised access;
● to transmit malicious code;
● to disrupt functionality.
16. WEBSITE CONTENT ACCURACY
We make reasonable efforts to ensure content accuracy.
However we do not guarantee:
● completeness;
● accuracy;
● timeliness;
● currency;
● suitability.
Content may change without notice.
17. THIRD PARTY LINKS
We may reference:
● clinics;
● supplements;
● testing companies;
● third-party websites;
● educational resources.
We are not responsible for third-party content, products, claims, privacy practices, or services.
18. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we exclude liability for:
● indirect loss;
● consequential loss;
● business interruption;
● loss of opportunity;
● loss of income;
● treatment outcomes;
● healthcare decisions;
● fertility outcomes;
● reliance on educational content.
Where liability cannot be excluded, our liability shall not exceed the amount paid for the relevant service.
Nothing excludes liability where exclusion is unlawful.
19. INDEMNITY
You agree to indemnify us against claims arising from:
● misuse of services;
● breach of these Terms;
● infringement caused by your actions.
20. FORCE MAJEURE
We are not liable for delays or failures caused by events beyond reasonable control.
MASTER TERMS OF USE, DISCLAIMER & LEGAL
TERMS
PART 2 — Payments, Refunds, Coaching & Clinical Services
21. PAYMENT TERMS
All prices are stated in GBP (£) unless otherwise specified.
Payment must be made in full before:
● access to digital products;
● course access;
● coaching sessions;
● analysis services;
● consultations;
● fertility planning services;
● practitioner programmes;
● clinical appointments;
unless an agreed payment plan has been expressly offered by us.
We reserve the right to:
● refuse access pending payment;
● suspend access for failed payments;
● cancel bookings where payment is not completed.
Where payment plans are offered:
● payments remain contractually due;
● failure to pay may result in immediate suspension;
● unpaid balances may be pursued.
22. DIGITAL PRODUCTS & COURSE PURCHASES
Digital products include but are not limited to:
● online courses;
● downloads;
● guides;
● PDFs;
● templates;
● workbooks;
● training resources;
● digital educational materials.
By purchasing digital content with immediate access, you expressly acknowledge that:
● delivery begins immediately;
● access is provided instantly or shortly after payment;
● digital consumption may begin immediately.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, where
legally permitted, by requesting immediate access you expressly consent to immediate performance and acknowledge
that your statutory cancellation right may be lost once access begins.
23. DIGITAL PRODUCT REFUND POLICY
Because digital content is instantly accessible and cannot be meaningfully returned:
all digital purchases are non-refundable once access has been granted.
This includes:
● courses;
● PDFs;
● downloads;
● digital guides;
● workbooks;
● educational programmes;
● recorded trainings;
● online resources.
Refunds will not be issued due to:
● change of mind;
● lack of time;
● failure to complete;
● forgetting to access;
● dissatisfaction with personal outcomes;
● misunderstanding suitability;
● duplicate purchase by user error.
Nothing in these Terms removes rights that cannot legally be excluded under UK consumer law.
24. PAID COACHING / STRATEGY / ANALYSIS
SERVICES
This includes:
● clarity calls;
● coaching sessions;
● fertility strategy calls;
● failed cycle analysis;
● personalised analysis plans;
● review services;
● educational consultations;
● planning sessions.
All coaching services are educational in nature.
They are not:
● healthcare;
● diagnosis;
● medical treatment;
● regulated clinical care.
25. COACHING REFUND POLICY
All upfront-paid coaching services are non-refundable.
This applies to:
● single sessions;
● clarity calls;
● analysis services;
● coaching packages;
● strategy reviews;
● personalised plans.
Refunds will not be issued due to:
● change of mind;
● no longer needing support;
● choosing alternative providers;
● dissatisfaction with outcomes;
● failure to attend;
● failure to prepare;
● treatment results not matching expectations.
Where legally required, statutory rights remain unaffected.
26. COACHING RESCHEDULING POLICY
Where a coaching session has been booked:
48 hours or more notice:
one reschedule may be permitted at our discretion.
Less than 48 hours notice:
the session fee is forfeited.
No-show appointments:
the fee is forfeited in full.
Repeated rescheduling may result in cancellation.
27. LATE ARRIVAL POLICY
If you arrive late:
● session length may be shortened;
● the full fee remains payable;
● extensions cannot be guaranteed.
Where lateness materially disrupts delivery, the session may be treated as missed.
28. COACHING PACKAGE TERMS
Where packages are purchased:
sessions must be used within the stated validity period.
If no validity period is specified, we reserve the right to impose reasonable completion deadlines.
Unused sessions are non-refundable.
Packages are non-transferable unless agreed in writing.
29. EMAIL / WHATSAPP / SUPPORT ACCESS
Where support is included:
support is limited to the package scope purchased.
Unless expressly stated:
● support is not unlimited;
● support is not emergency access;
● response times are not guaranteed.
Support does not constitute medical care.
30. CLIENT RESPONSIBILITY FOR COACHING
Clients remain fully responsible for:
● healthcare decisions;
● medical investigations;
● medication changes;
● supplement choices;
● treatment planning.
We do not assume responsibility for clinical decision-making.
31. ANALYSIS SERVICES
Where analysis services are purchased:
our assessment is educational interpretation only.
This does not constitute:
● diagnosis;
● treatment planning by a regulated clinician;
● medical review;
● consultant opinion.
Any recommendations are general educational suggestions requiring independent clinical consideration.
32. CLINICAL SERVICES
Clinical services may include:
● acupuncture;
● fertility acupuncture;
● women’s health acupuncture;
● red light therapy;
● complementary support services.
Availability may vary.
33. CLINICAL SERVICES DISCLAIMER
Clinical services provided are complementary in nature.
They are not substitutes for:
● GP care;
● consultant care;
● fertility clinic treatment;
● emergency medicine;
● hospital services.
Clients remain responsible for appropriate medical care.
34. CLIENT DISCLOSURE OBLIGATION
You must provide accurate and complete information regarding:
● diagnoses;
● medications;
● allergies;
● fertility treatment;
● pregnancy;
● miscarriage history;
● IVF/IUI treatment;
● recent procedures;
● implanted devices;
● relevant health conditions.
Failure to disclose relevant information may affect suitability and safety.
We accept no liability arising from undisclosed information.
35. PRACTITIONER DISCRETION
We reserve the right to:
● decline treatment;
● postpone appointments;
● modify treatment;
● discontinue care;
where clinically or professionally appropriate.
36. APPOINTMENT CANCELLATION POLICY
(CLINICAL SERVICES)
For in-person clinical appointments:
48 hours or more notice:
rescheduling may be permitted.
Less than 48 hours notice:
the appointment fee is forfeited.
No-shows:
the full fee is forfeited.
37. PREPAID CLINICAL PACKAGES
Where treatment packages are purchased:
● sessions are non-refundable;
● packages are non-transferable;
● missed appointments may be deducted.
38. RED LIGHT THERAPY TERMS
Red light therapy is provided as a complementary wellness service.
Clients acknowledge:
● results vary;
● no guarantees are made;
● suitability depends on individual circumstances.
Clients remain responsible for disclosing contraindications.
39. ADVERSE REACTIONS / OUTCOMES
As with complementary therapies, outcomes vary.
We are not liable for:
● temporary soreness;
● bruising;
● transient discomfort;
● individual response variability;
except where liability cannot lawfully be excluded.
40. MEDICAL EMERGENCY DISCLAIMER
Neither coaching nor clinical services are emergency medical services.
If urgent medical care is required:
contact NHS 111, your GP, emergency services, or appropriate emergency providers.
41. TERMINATION OF SERVICES
We reserve the right to terminate services where:
● abuse occurs;
● inappropriate conduct occurs;
● safety concerns arise;
● payment obligations are breached;
● misuse occurs.
Refunds are not guaranteed where termination follows client breach.
42. PROFESSIONAL BOUNDARIES
We reserve the right to maintain professional communication boundaries.
Abusive, threatening, discriminatory, or inappropriate conduct may result in immediate termination.
PART 3 (Privacy Policy + UK GDPR + Cookie Policy) next.
MASTER TERMS OF USE, DISCLAIMER & LEGAL
TERMS
PART 3 — Privacy Policy (UK GDPR) & Cookie Policy
43. PRIVACY POLICY
This Privacy Policy explains how The Verve Clinic (sole trader), trading as Rainbow Fertility, Rainbow Fertility
Academy & Verve Fertility, collects, uses, stores, and protects personal information.
Business details:
The Verve Clinic (sole trader)
333 Jockey Road
Sutton Coldfield
B73 5XE
United Kingdom
Email: care@verveacupuncture.co.uk
For the purposes of UK data protection law, we are the data controller for the personal data we collect.
44. DATA WE MAY COLLECT
We may collect personal information including:
Identity Data
● full name;
● title;
● date of birth;
● pronouns (where voluntarily provided).
Contact Data
● email address;
● telephone number;
● postal address;
● billing address.
Account Data
● usernames;
● passwords (managed by relevant platforms where applicable);
● course login information.
Payment Data
Payments are processed via third-party processors.
We do not generally store full card details.
Booking & Service Data
Including:
● appointment details;
● booking history;
● package history;
● communication preferences.
Health / Fertility Information
Where voluntarily submitted in connection with coaching or clinical services, this may include:
● fertility history;
● cycle information;
● symptoms;
● treatment history;
● IVF/IUI details;
● hormone information;
● supplement information;
● pregnancy history;
● miscarriage history;
● relevant medical information.
This information is only collected where relevant to the services requested.
Marketing Data
Including:
● newsletter preferences;
● lead magnet signups;
● course interest;
● communication preferences.
Technical Data
Including:
● IP address;
● browser type;
● operating system;
● session behaviour;
● device information;
● cookies;
● analytics data.
45. HOW WE COLLECT DATA
We may collect data when you:
● visit our website;
● submit enquiry forms;
● book appointments;
● purchase services;
● join mailing lists;
● download resources;
● enrol in courses;
● complete questionnaires;
● complete intake forms;
● submit coaching forms;
● communicate by email;
● interact via social media;
● engage with educational platforms.
46. LEGAL BASIS FOR PROCESSING
Under UK GDPR, we may process data under the following lawful bases:
Contract
Where processing is necessary to provide services you requested.
Examples:
● bookings;
● payments;
● course access;
● client communication.
Consent
Where you opt into:
● newsletters;
● lead magnets;
● promotional emails;
● marketing communications.
You may withdraw consent at any time.
Legitimate Interests
Where processing is reasonably necessary for:
● business administration;
● fraud prevention;
● service improvement;
● customer communication;
● analytics.
Legal Obligation
Where required by law.
Special Category Data
Health-related information is special category data.
Where processed, lawful basis may include:
● explicit consent;
● service provision where appropriate;
● establishment/exercise of legal claims.
47. HOW WE USE YOUR INFORMATION
We may use your data to:
● provide services;
● process bookings;
● deliver coaching;
● manage appointments;
● provide course access;
● process payments;
● communicate with you;
● send requested resources;
● improve services;
● administer programmes;
● respond to enquiries;
● maintain records;
● send marketing (with consent where required).
48. THIRD PARTY PLATFORMS
We may use third-party systems including:
Wix
For website hosting and forms.
Thinkific
For course hosting and digital programme delivery.
Ovatu
For appointment scheduling and service management.
ConvertKit
For email marketing and automation.
Payment processors
Such as Stripe, PayPal, or integrated processors.
These providers process data under their own privacy terms.
We are not responsible for their independent privacy practices.
49. DATA RETENTION
We retain data only as long as reasonably necessary.
Retention periods depend on:
● contractual obligations;
● service history;
● legal obligations;
● legitimate business needs.
Where no longer required, data will be deleted or anonymised.
50. MARKETING COMMUNICATIONS
Where you opt in, we may send:
● newsletters;
● updates;
● promotional offers;
● educational content;
● course information.
You may unsubscribe at any time using the unsubscribe link or by contacting us.
51. DATA SHARING
We do not sell personal data.
Data may be shared with:
● software providers;
● booking systems;
● email marketing providers;
● payment processors;
● legal or regulatory authorities where required.
Only where necessary.
52. INTERNATIONAL DATA TRANSFERS
Some providers may process data outside the UK.
Where this occurs, appropriate safeguards are expected to be used.
53. SECURITY
We take reasonable steps to protect data.
However, no internet transmission or digital storage system can be guaranteed fully secure.
Use of online services is at your own risk.
54. YOUR UK GDPR RIGHTS
You may have rights including:
● right of access;
● right to rectification;
● right to erasure;
● right to restrict processing;
● right to object;
● right to data portability;
● right to withdraw consent.
Requests may be made via our contact details.
We may request verification.
55. ICO RIGHTS
If you believe your data has been handled improperly, you may complain to:
Information Commissioner’s Office (ICO)
56. CHILDREN
Our services are not intended for individuals under 18 unless expressly stated.
57. COOKIE POLICY
Our website uses cookies and similar technologies.
Cookies may be used for:
● essential website operation;
● remembering preferences;
● analytics;
● marketing;
● performance monitoring.
58. TYPES OF COOKIES
Essential Cookies
Required for website functionality.
Without these, some services may not function.
Functional Cookies
Used to improve usability.
Examples:
● remembering settings;
● saved preferences.
Analytics Cookies
Used to understand:
● traffic;
● visitor behaviour;
● page performance;
● user interaction.
Marketing Cookies
May be used for:
● advertising;
● campaign measurement;
● remarketing.
59. COOKIE CONSENT
Where required, users will be given cookie consent options.
You may adjust browser settings or consent preferences.
Disabling cookies may affect site functionality.
60. THIRD PARTY COOKIES
Third-party services may place cookies including:
● Wix;
● analytics tools;
● marketing integrations;
● embedded content providers.
We do not control third-party cookie behaviour.
61. EMAIL TRACKING
Marketing emails may use tracking technology to measure:
● opens;
● clicks;
● engagement.
You may unsubscribe if you do not wish to receive marketing emails.
62. PRIVACY POLICY CHANGES
We may update privacy terms periodically.
Updated versions will be published on the website.
Continued use constitutes acceptance.
PART 4 (Course terms, Academy terms, final legal clauses) next.
MASTER TERMS OF USE, DISCLAIMER & LEGAL
TERMS
PART 4 — Course Terms, Practitioner Academy Terms & Final Legal Clauses
63. COURSE TERMS OF USE
These terms apply to all digital educational programmes, online courses, downloadable learning materials, workbooks,
training content, recorded lessons, and associated educational resources provided by us.
This includes, but is not limited to:
● Rainbow Fertility and Rainbow Academy courses;
● Verve Fertility educational programmes;
● digital workshops;
● downloadable educational resources;
● online learning programmes;
● fertility educational training.
64. COURSE ACCESS
Course access is granted solely to the named purchaser.
Access is:
● personal;
● non-transferable;
● revocable;
● limited.
Access does not transfer ownership of any intellectual property.
You may not:
● share accounts;
● share login credentials;
● allow others to access purchased materials;
● use group access without written permission.
65. PROHIBITED COURSE USE
The following are strictly prohibited:
● copying lessons;
● downloading materials for redistribution;
● recording videos;
● screen recording;
● screenshots for redistribution;
● copying PDFs;
● uploading materials elsewhere;
● posting materials publicly;
● sharing frameworks;
● reproducing worksheets;
● rebranding content;
● creating derivative products;
● teaching our methodologies;
● adapting our educational frameworks;
● using our content in clinics, coaching businesses, or educational products without permission.
66. BREACH OF COURSE TERMS
Where misuse is identified, we reserve the right to:
● revoke access immediately;
● suspend access;
● permanently block accounts;
● cancel programme participation;
● refuse future access;
● pursue legal remedies.
Refunds will not be issued for terminated access arising from breach.
67. COURSE CONTENT DISCLAIMER
Course content is educational only.
Courses do not provide:
● personalised medical advice;
● diagnosis;
● healthcare supervision;
● consultant recommendations.
Course users remain responsible for seeking appropriately qualified medical advice.
68. COURSE ACCESS DURATION
Access periods may vary depending on programme.
Unless stated otherwise:
we reserve the right to define, amend, or withdraw access periods where commercially necessary.
69. TECHNICAL ACCESS
We are not responsible for access issues caused by:
● user device problems;
● browser incompatibility;
● poor internet connection;
● third-party platform downtime;
● forgotten passwords;
● software failures outside our control.
Reasonable efforts will be made where appropriate.
70. PRACTITIONER TRAINING TERMS
These terms apply specifically to Rainbow Fertility Academy and all practitioner-facing educational programmes.
This includes:
● practitioner training;
● certification programmes;
● CPD programmes;
● practitioner workshops;
● educational frameworks;
● professional development materials.
71. PROFESSIONAL USE RESTRICTIONS
Purchase of practitioner education does NOT grant rights to:
● reproduce content;
● teach our materials;
● distribute frameworks;
● provide copied training;
● create competing educational products using our materials;
● resell course content;
● white-label our intellectual property.
Educational participation does not equal licensing.
Separate written commercial licensing would be required.
72. CERTIFICATION TERMS
Where certification is offered:
certification confirms course completion only.
Certification does NOT guarantee:
● competency endorsement;
● regulatory accreditation;
● legal right to practise;
● professional registration.
Users remain responsible for ensuring their own regulatory compliance.
73. DIRECTORY / LISTING RIGHTS
Where practitioner directories or listings are offered:
we reserve discretion regarding:
● listing approval;
● removal;
● eligibility;
● suspension.
Directory presence is not guaranteed.
74. CERTIFICATION REVOCATION
We reserve the right to revoke certification where:
● misuse occurs;
● plagiarism occurs;
● misrepresentation occurs;
● ethical concerns arise;
● content is copied;
● intellectual property rights are breached.
75. BUSINESS USE DISCLAIMER
Nothing in our educational materials constitutes:
● legal advice;
● regulatory advice;
● compliance advice;
● formal professional governance advice.
Users remain responsible for their own professional obligations.
76. USER-GENERATED CONTENT
Where users submit:
● comments;
● testimonials;
● reviews;
● discussion content;
● community contributions;
you confirm:
● you own or control the rights;
● content is lawful;
● content is not defamatory;
● content does not infringe third-party rights.
We may remove content at our discretion.
77. TESTIMONIALS
Testimonials represent individual experiences.
They do not constitute guarantees of outcomes.
78. PROMOTIONAL OFFERS
Promotions may be:
● time-limited;
● conditional;
● withdrawn;
● amended.
Unless expressly stated, offers cannot be retrospectively applied.
79. GIFTED / BONUS MATERIALS
Bonus materials are discretionary.
We may modify or remove bonuses without creating refund entitlement.
80. WEBSITE AVAILABILITY
We do not guarantee uninterrupted website access.
Availability may be affected by:
● maintenance;
● updates;
● technical faults;
● platform failures;
● external service interruptions.
81. ACCOUNT SECURITY
Users are responsible for safeguarding login details.
You must notify us if unauthorised access is suspected.
We are not liable for misuse resulting from compromised credentials.
82. FRAUD PREVENTION
We reserve the right to:
● verify purchases;
● investigate suspicious activity;
● suspend access;
● refuse transactions.
83. DISPUTES
We encourage disputes to be raised directly with us first.
Nothing prevents statutory consumer rights.
84. ENTIRE AGREEMENT
These Terms constitute the entire agreement between parties relating to relevant services.
They supersede prior informal discussions where applicable.
85. SEVERABILITY
If any provision is found unenforceable:
the remainder remains in effect.
86. WAIVER
Failure to enforce any right does not constitute waiver.
87. ASSIGNMENT
Users may not transfer rights under these Terms without written permission.
We may assign rights where reasonably necessary.
88. CHANGES TO TERMS
We reserve the right to amend these Terms.
Updated versions will be published online.
Continued use constitutes acceptance.
89. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
90. JURISDICTION
Any dispute arising from these Terms shall be subject to the jurisdiction of the courts of England and Wales.
91. CONTACT DETAILS
Legal and service contact:
The Verve Clinic (sole trader)
trading as:
Rainbow Fertility
Rainbow Fertility Academy
Verve Fertility
333 Jockey Road
Sutton Coldfield
B73 5XE
United Kingdom
Email: care@verveacupuncture.co.uk